Introduction
A recovery utility that attempts to perform a clean removal of ICPS components when standard uninstall methods fail.
Available Downloads
- Windows 11*
- Size: 33.5 MB
- SHA256: 39673E4C49D76059F5A41AD65CCD9C41F6B96C4F4A5EEC70C1215FF006889858
Detailed Description
Important Notice
- This ICPS Clean Uninstall Utility attempts to remove the Intel® Connectivity Performance Suite (ICPS) software from your system.
- Ensure to restart the PC before and after running the utility, and then install the ICPS software again.
Overview
Run the utility if ICPS UI displays the following error:
- Failed Uninstallation - Uninstallation of old Intel(R) Connectivity Performance Suite versions was not successful. Intallation will be aborted.
How to Use
- Download the file to your PC.
- Restart the PC before running the utility to help terminate any active process.
- Right-click on the file "ICPS_CleanUninstall_Utility.exe" and select Run as administrator
- Click Yes to accept the changes when prompted by User Account Control.
*Important: After you select Run as administrator and click Yes, the cleanup process will start immediately. The utility will attempt to remove the ICPS software and related components from your system. - Review the final result displayed in the command window.
- If the command window reports "Result: SUCCESS - ICPS uninstall completed", it is imprtant to restart your PC again before attempting to reinstall ICPS.
- If the utility completes but displays "Result: FAILED - Uninstall returned exit code xxxx", it will automatically collect diagnostic logs in an "ICPS_Uninstall_Logs_*" folder next to the utility.
For example, if the utility is stored in your Downloads folder, the logs will be saved to:
C:\Users\[UserName]\Downloads\ICPS_Uninstall_Logs_2026xxxx_xxxxxx
These logs can be shared with Intel Support to help investigate the issue.
Related Topics
Download the Intel® Connectivity Performance Suite (ICPS) Software
How to Uninstall or Roll Back to an Older Version of Intel® Connectivity Performance Suite Software
Disclaimers1
Product and Performance Information
Intel is in the process of removing non-inclusive language from our current documentation, user interfaces, and code. Please note that retroactive changes are not always possible, and some non-inclusive language may remain in older documentation, user interfaces, and code.