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Description
HCLTech, a $12 billion global managed service provider, handles a giant dispersed fleet of point-of-sale (POS) devices and back-office computers for one of the world’s largest fashion retailers, headquartered in Europe. Sending technicians for onsite device onboarding and management was highly inefficient, and both HCLTech and their client needed a better path. Uptime, security, and data protection are nonnegotiable for the busy retailer. HCLTech and the retailer decided to deploy devices powered by the Intel vPro® platform to take advantage of its out-of-band remote management capabilities and security features.