Article ID: 000090006 Content Type: Troubleshooting Last Reviewed: 01/28/2023

Why are there incorrect Precision Time Protocol (PTP) latency measurement values when using the Intel® Stratix® 10 E-Tile Hard IP for Ethernet Intel FPGA IP.

Environment

  • Intel® Quartus® Prime Pro Edition
  • E-tile Hard IP for Ethernet Intel® FPGA IP
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    Description

    Due to a problem in the Intel® Quartus® Prime Pro Edition Software version 21.3 and later you may encounter incorrect Precision Time Protocol (PTP) latency measurement values when using the Intel® Stratix® 10 E-Tile Hard IP for Ethernet Intel FPGA IP.

    Resolution

    A patch is available to fix this problem for the Intel® Quartus® Prime Pro Edition Software version 21.3. Download and install patch 0.34 from the following links:

    Intel® Quartus® Prime Pro Edition Software v21.3 Patch 0.34 for Linux (.run)
    Intel® Quartus® Prime Pro Edition Software v21.3 Patch 0.34 for windows (.exe)
    Readme for Intel® Quartus® Prime Pro Edition Software v21.3 Patch 0.34 (.txt)

    This problem is scheduled to be fixed in a future version of the Intel Quartus Prime Pro Edition Software.

    Related Products

    This article applies to 1 products

    Intel® Stratix® 10 FPGAs and SoC FPGAs

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