In September 2005, Intel announced that it will no longer manufacture the Intel® PRO/1000 MT Desktop Adapter. The available support options include:
- Technical support content available online
- Support and services for members of the Intel® Technology Provider program
- Help from other users in the Intel Support Community
|Note||Intel Customer Service Agents no longer respond to telephone, chat, community support forum, or e-mail inquiries for self-service products.|
The adapter has a limited lifetime warranty, and you will still be able request an RMA for defective parts. See questions and answers below.
|Product name||Part numbers||Last order date||Last ship date||Self-service support begins||Web-based support ends|
|Intel PRO/1000 MT Desktop Adapter||PWLA8391MT |
|Note||Earlier generations of the Intel PRO/1000 MT Desktop Adapter (part numbers beginning PWLA8390MT) were discontinued as of May 1, 2007.|
What if I have problems with my Intel PRO/1000 MT Desktop Adapter and need an RMA? Will you still honor the warranty?
Yes. The Intel PRO/1000 MT Desktop Adapter has a limited lifetime warranty. If you need to request an RMA, you can do so by going to the RMA form and following the process included in the form.
Where can I get assistance for my Intel PRO/1000 MT Desktop Adapter after April 2007?
Email and phone support for this adapter ended May 1, 2007. If you need technical support or other information on the Intel PRO/1000 MT Desktop Adapter, see the Intel support site. Web-based support ended December 2010.
How long will Intel provide drivers for the Intel PRO/1000 MT Desktop Adapter?
Intel will no longer test new drivers with the Intel PRO/1000 MT Desktop Adapter hardware. Find drivers.
What adapter will be replacing the Intel PRO/1000 MT Desktop Adapter?
The next generation Intel® Desktop Adapters can be found on our main product page.