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Uninstalling the Intel® Graphics Driver and Intel® Display HDMI/Audio Driver


Last Reviewed: 24-Aug-2017
Article ID: 000005598

Determine why and how to uninstall these drivers. The Installation_Readme.txt that came with your driver download includes more instructions for uninstalling your Intel® Graphics Driver.

Reasons for uninstalling an Intel® Graphics Driver

  • A technical support representative prompts you, as part of troubleshooting an issue
  • Your last driver installation did not complete successfully, or ran into errors
  • A previous driver had better functionality for your specific needs

Click or the topic for details:

Uninstalling the Intel Graphics Driver via the Add/Remove Programs Method
Note Try this method first, before removing your Intel Graphics Drivers. If this method does not work for your system, use the Uninstalling the Intel Graphics Driver via the Device Manager Method below.
  1. Open the Add/Remove Programs window using the steps provided for your operating system:
    • Windows XP*: Click Start, select Control Panel, select Add or Remove Programs.
    • Windows Vista*: Click Start, select Control Panel, select Programs and Features.
    • Windows 7*: Click Start, select Control Panel, click Programs, select Programs and Features.
    • Windows 8* and 8.1*: Press the Windows key and the X key together, select Programs and Features.
  2. Find the Intel Graphics Driver. The driver can also be called the Intel® Graphics Media Accelerator Driver (Intel® GMA Driver).
  3. Right-click the Intel Graphics Driver and select Uninstall.
  4. Follow the prompts stated by the Intel Installation Framework window to complete the process.
  5. Reboot the computer after the uninstall process has finished.
Uninstalling the Intel Graphics Driver via the Device Manager Method
  1. Open the Device Manager using the steps provided for your operating system:
    • Windows XP: Click Start, select Control Panel, click Select Device Manager.
    • Windows Vista: Right-click My Computer and select Manage. Navigate to the Device Manager on the side bar.
    • Windows 7: Click Start Run, type: devmgmt.msc
    • Windows 8 and 8.1: Press the Windows key and the X key together, select Device Manager.
  2. Expand the Display Adapters section.
  3. Find the Intel Graphics Driver. The driver can also be called the Intel® Graphics Media Accelerator Driver (Intel® GMA Driver).
  4. Right-click the Intel Graphics Driver and select Uninstall.
  5. Select the check box Delete the driver software for this device.
  6. Reboot the computer after uninstall process has finished.
Uninstalling the Intel® Display Audio Driver or the Intel® HDMI Audio Driver via the Device Manager Method
  1. Open the Device Manager, using the steps provided for your operating system.
    • Windows XP: Click Start, select Control Panel, select Device Manager.
    • Windows Vista: Right-click My Computer, select Manage. Navigate to the Device Manager in the side bar.
    • Windows 7: Click Start, at the run prompt type: devmgmt.msc
    • Windows 8 and 8.1: Press the Windows key and the X key together, select Device Manager.
  2. Expand the Sound, video and game controllers section.
  3. Find and right-click Intel Display Audio or Intel HDMI Display Audio.
  4. Select Uninstall.
  5. After the uninstall process finishes, reboot the computer.

This article applies to:

Discontinued Products