Intel® Endpoint Management Assistant (Intel® EMA) Upgrade Process

Need to know the upgrade process for Intel® EMA.

Before upgrading an EMA Server, it is recommended to leverage restore or snapshot options available through virtualization software or cloud service providers (such as AWS*, Azure*, GCP*). Consult the software or the cloud solution provider for more information.

Upgrade process

1. Log in to each Intel EMA server using an account that is an administrator on the Windows* server and has database owner (DBO) access to the EMA database.

   On each Intel EMA server, stop Intel EMA services.

2. Open PowerShell* as administrator
3. Type: Stop-Service PlatformManager
4. Type: Get-Process EMA* | Stop-Process -Force

Back up the Intel EMA Database

1. Launch SQL Server Management Studio and connect to your SQL database.
2. Navigate to the Databases folder.
3. Right-click on the EMADatabase (this is the default database name), and select Tasks > Back Up
4. In Destination, click Add and use the default path, appending a unique name.
5. Example: C:\Program Files\Microsoft SQL Server\MSSQL16.SQLEXPRESS\MSSQL\Backup\EMADatabasebackupdate.bak
6. Click OK to complete the backup.

   

Optionally:

Transfer logins and passwords between instances of SQL Server

Back up the MeshSettingsCertificates

1. From one of the servers, in Windows, launch Manage Computer Certificates.
2. Navigate to Certificates - Local Computer > Personal > Certificates.
3. Select the files below:
   • EmaMtlsAjax-XXX
   • EmaMtlsManageability-XXX
   • EmaMtlsRecovery-XXX
   • EmaMtlsSwarm-XXX
   • EmaMtlsWeb-XXX
   • MeshSettingsCertificate-XXX
   • EmaPlatformManagerTls
4. Right-click, select All Tasks > Export. Certificate Export Wizard opens.
5. Click Next, choose Yes, export the private key, check Export all extended properties, and Enable certificate privacy.
6. Set a password and specify the name/location for the exported file in PFX format.

   

Update to the latest version of Intel EMA

1. Close Platform Manager (if still open).
2. Ensure .NET 4.8 is installed on each server.
3. Download the latest version of Intel EMA: Intel® Endpoint Management Assistant (Intel® EMA)
4. Execute the downloaded .exe to extract files to a folder on each Intel EMA server.
5. On each server:
6. In the extracted folder, right-click on EMAServerInstaller.exe and select Run as administrator.
7. Select the first option, Install or Update Intel® EMA server on this machine.

   

8. Click OK.
9. Click through the dialogs in the installation wizard - leaving default values for each.
10. Allow several minutes after installation completes for Intel EMA services to start and for endpoints to reconnect to the server.
11. Test: Log into the EMA web interface and ensure endpoints are connected and can be managed in and out of band.