Use this information to troubleshoot issues related to volumes reporting various states other than Degraded or Failed by Intel® VROC in Windows* environments. See additional troubleshooting tips in Troubleshooting Tips for Intel® Virtual RAID on CPU (Intel® VROC) in Windows* Environments.
Degraded or Failed States | Refer to the resources below for troubleshooting tips specifically for failed or degraded RAID volumes: |
Follow the below recommendations for the given scenario.
In this situation, the volume data is accessible to the operating system and can be backed up, but the volume cannot operate because the system does not support its RAID configuration. In such a scenario, the available options to proceed are:
In this situation, the volume data may not be accessible to the operating system. In such a scenario, the available option to proceed is:
Follow the below recommendations for the given scenario.
The application is unable to detect the exact nature of the problem. Try restarting the system. If the error persists, back up all valuable data and delete the volume from the UEFI HII. Refer to the system vendor manual for details on navigating through the UEFI HII menus.
Follow the below recommendations for the given scenario.
The driver cannot recognize the volume or read its data if a driver upgrade or downgrade was performed during a volume migration. Volume migrations occur after one of the following operations was initiated:
Depending on the type of drive/volume (data or system), follow the recommendations below.
If the data migration involved a data volume, the user will need to reverse the driver upgrade or downgrade operation and return to the original driver version. This will restore driver and volume compatibility. Once the operation has completed, restart the system. Use the Intel® VROC Graphical User Interface (GUI) application to make sure that the volume displays again in the storage system view. Data migration operation should resume immediately.
If the data migration involved a system disk or volume, it is highly likely that the user will not be able to start the system because the driver cannot read the system files. The following options may allow the user to load the operating system again:
If the data migration involved a system disk or volume, it is highly likely that the user will not be able to start the system because the driver cannot read the system files. The following options may allow the user to load the operating system again: