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Lords of the Fallen* Crashes with Error 887a0006

Content Type: Troubleshooting   |   Article ID: 000098149   |   Last Reviewed: 04/22/2024

Description

The game is crashing randomly with error details as follows:

LowLevelFatalError [File:D:\Jenkins\workspace\Win64Steam\Anathema\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 871] CurrentQueue.Device->GetDevice()->GetDeviceRemovedReason() failed at D:\Jenkins\workspace\Win64Steam\Anathema\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:910 with error 887A0006

LOTF2_Win64_Shipping

LOTF2_Win64_Shipping

LOTF2_Win64_Shipping

LOTF2_Win64_Shipping

LOTF2_Win64_Shipping

LOTF2_Win64_Shipping

LOTF2_Win64_Shipping

kernel32

ntdll

Resolution

This issue is not seen with driver 31.0.101.5382 and game version 1.1.664 as of April 11th, 2024.

Install this or a newer driver and make sure your game is updated to version 1.1.664 or a newer one. This is likely done automatically by your Game Distribution Service.

If you are still experiencing this issue after updating your game and system drivers, contact Intel Customer Support.

Related Products

This article applies to 1 products.