Summary
What to do when the Intel® Arc™ Control fails to check for updates after updating the graphics driver using the application.
Description
When you have updated the graphics driver using the Intel® Arc™ Control and the software checks for an update it will scan endlessly for an update then it will trigger an error message "We timed out looking for updates Intel® Driver & Support Assistant may be offline or having trouble finding the latest drivers. We'll check again in a few minutes."
Resolution
- Download Display Driver Uninstaller (DDU) software and extract the file.
- Open DDU ****.exe and run the extract program.
- Reboot into Windows* safe mode. (Refer to Start your PC in safe mode in Windows.)
- Go to the DDU extract path and double-click the Display Driver Uninstaller.exe to open the DDU.
- Click Close in the Options window.
- Select device type to GPU and select device to INTEL.
- Click Clean and restart, wait for the software to finish the process, and auto-reboot Windows into normal mode.
- Install the latest driver available for your Intel® Graphics card