Article ID: 000096688 Content Type: Error Messages Last Reviewed: 06/21/2024

Update Check Failed After Updating the Intel® Graphics Driver Using the Intel® Arc™ Control

Environment

Windows 11* Family, Windows® 10 family

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Summary

What to do when the Intel® Arc™ Control fails to check for updates after updating the graphics driver using the application.

Description

When you attempt to update the graphics driver using the Intel® Arc™ Control and the software checks for an update it will get an error message stating: "We timed out looking for updates Intel® Driver & Support Assistant may be offline or having trouble finding the latest drivers. We'll check again in a few minutes."

Drivers error message

Resolution

Install the Intel Driver & Support Assistant.