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Unable to Setting Maximum Resolution or Refresh Rate after Updating ARC GPU Driver 31.0.101.4577 and Beyond

Content Type: Troubleshooting   |   Article ID: 000096484   |   Last Reviewed: 10/17/2023

Description

After the driver/firmware update, the ability to use 165hz on the monitor has been disabled, only getting 60hz as an option.

Some monitors cannot be set to the maximum native resolution.

Resolution

Update your graphics driver to 101.4885 and above.