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When an Automatic Graphic Driver Update Gets Installed, the System Becomes Unstable and Suffers from Restarts

Content Type: Troubleshooting   |   Article ID: 000096466   |   Last Reviewed: 12/11/2023

Description

The full system restarts when gaming with recently added automatically-installed graphic driver.

Resolution

Try the following:

  • Check that the power supply cable connections to the graphics card are secured.
  • Ensure the card is connected straight into the motherboard PCIe slot.
  • Disable all overclocking.
  • Set default values on the motherboard BIOS interface.
  • Run the Display Driver Uninstaller tool in Safe mode for removal of current graphic drivers and install the latest graphic drivers.
  • Ensure BIOS and Operating System level configuration is set accordingly based on Intel® Arc™ A-Series Graphics – Desktop Quick Start Guide.

 

If the problem persists, contact Intel Customer Support for more information.

Related Products

This article applies to 1 products.