13th Gen Intel® Core™ Processor Families with Performance Hybrid Architecture Blue Screen Hang Issue with Windows* Preview Updates

• Intel is aware of reports from end users of blue-screen hangs with error code “Unsupported Processor” when updating to August 2023 preview Updates for Microsoft* Windows* 10 and Windows 11 while using the latest BIOS updates from system manufacturers on affected processors.
• Intel has identified an issue in recent microcode updates to system manufacturers which can cause this error code.
• The following processors are impacted by this issue:

  Processor	CPUID
  RPL-S 8P+16E	0xB0671
  RPL-HX 8P+16E	0xB0671
  RPL-P 6P+8E	0xB06A2
  RPL-H 6P+8E	0xB06A2
  RPL-PX 6P+8E	0xB06A2
  RPL-U 2P+8E	0xB06A3

As of September, Intel has released updated microcode versions 0x11D and 0x411C to system manufacturers to address this issue on 13th Generation Intel® Core™ Processors with Performance Hybrid Architecture.