Article ID: 000096391 Content Type: Troubleshooting Last Reviewed: 11/21/2023

Blank Screen When Playing Total War: Atilla* on Intel® Graphics

Environment

Windows 11* Family, Windows® 10 family

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Summary

Instructions on how to fix graphical issues when playing Total War: Atilla*.

Description

When playing Total War: Atilla a black screen is encountered with only the cursor seen once a game is loaded from campaign or skirmish mode

Issue can also be observed when playing the other Total War: Rome II.

Resolution

Steps to resolve when getting black screen with only the cursor showing when playing Total War: Atilla

  • Install the latest drivers from the system manufacturer. To know the latest drivers, contact your system manufacturer.
  • If the latest driver from the system manufacturer did not work, install latest Intel generic graphics drivers.
  • Change the Direct X being used by the game.
    1. Go to c:/users/[username]/appdata/roaming/The Creative Assembly/Rome2/Scripts/
    2. Create backup of preferences.scripts.txt
    3. Open preferences.scripts.txt
    4. Change gfx_enable_directx11 true; to gfx_enable_directx11 false;
  • Disable Steam Overlay, if using Steam launcher.
    1. Open Steam.
    2. Go to Steam > Settings.
    3. Click In-Game.
    4. Untick "Enable the Steam Overlay" while in-game.
    5. Click Ok.