Article ID: 000096113 Content Type: Troubleshooting Last Reviewed: 05/24/2024

Uncharted 4* Crashes on Intel® Arc™ A770/A750

Environment

CPU: "AMD Ryzen 7 5800X" Graphics Card: "Intel a770 16GB Bifrost" RAM: 32GB of "3200MHz RAM" with XMP enabled Storage: 2x "Samsung 980 Pro" SSD and "Samsung 970 Pro" SSD Graphics Driver: Intel Driver version 31.0.101.4576

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Summary

Crash is observed when playing Uncharted 4*.

Description

Uncharted 4 is currently experiencing significant technical issues that impact gameplay, rendering quality, and overall stability. Players have reported encountering multiple problems that disrupt their gaming experience, including missing textures, character rendering issues, and frequent crashes.

Symptoms of the issue:

  1. Crashing: Players have reported that Uncharted 4 consistently crashes after approximately 10 minutes of gameplay. This recurring issue disrupts the ability to progress through the game and enjoy longer gaming sessions.
  2. Freezing During Fight Scene: Users have encountered a game freeze during the first fight scene in the prison. This freeze prevents players from advancing in the game's storyline and diminishes the overall gaming experience.
Resolution

This is a known issue on Intel Arc A-Series GPUs.

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