Article ID: 000095131 Content Type: Troubleshooting Last Reviewed: 08/16/2023

Elite Dangerous* Crashes on Startup Using Intel® Arc™ Graphics

Environment

Drivers 101.4369, 101.4335 and 101.4314

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Summary

Describes issue with the game crashing when loading for the first time on Intel® Arc™ GPU.

Description

Elite Dangerous* and Horizons* crashes on Intel® Arc™ GPUs with Error: "'EliteDangerous64.exe' has encountered a problem that it cannot continue from."
The crash happens when the game starts loading.

Resolution

This fix for this issue is included in graphics driver 101.4644 and newer drivers.

Related Products

This article applies to 1 products