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Intel® Arc™ A770 Graphics DisplayPort (DP) No Display When 3 or More Monitors are Connected

Content Type: Troubleshooting   |   Article ID: 000095099   |   Last Reviewed: 09/12/2023

Environment

Operating System

Windows 11* Family, Windows® 10 family
HP monitor - HDMI ASUS27 monitor - DP ASUS24 monitor - DP

Description

The Intel® Arc™ A770 Graphics 16GB is presenting a No Display issues when connected to a Display Port with 3 or more monitors. When the monitors don't show up, the display settings shows 3 monitors, but the ones that don't turn on, show up deactivated. Toggling the "Extend" button does nothing.

Resolution

  1. Power off the monitor by pressing the Power button. Power off the PC as well.
  2. Unplug the Power cable and the DisplayPort cable from the back of the monitor. Wait for 30 seconds.
  3. After waiting for 30 seconds, plug in the monitor with the Power cable and the DisplayPort cable. Power on the monitor and the PC.

If the above steps don't solve the issue, install the latest graphics driver for the Intel Arc A770. If the issue persists further, contact Intel Customer Support for assistance.

Related Products

This article applies to 1 products.