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Computer Freezes After Installing Intel® Graphics Driver Version 31.0.101.4314

Content Type: Troubleshooting | Article ID: 000094786 | Last Reviewed: 06/05/2023

Description Resolution

Environment

Operating System

Windows® 10, 64-bit*

Computers using older hardware not officially supported by Intel Arc GPU (Intel 9th generation or AMD 400 Series motherboard with Smart Access Memory enabled or AMD processors older than Ryzen™ 3000 series)

Description

Windows freezes after the 101.4314 update, as soon as Windows starts it freezes within 1-3 seconds except for the mouse.

Resolution

This issue has been fixed with Beta driver 31.0.101.4382 and newer WHQL drivers.

Related Products

This article applies to 1 products.

Intel® Arc™ A770 Graphics (16GB)

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