Summary
Troubleshooting steps to stopped forced restart of the system.
Description
The system was forced to restart after installing the Intel® Graphics driver 31.0.101.4314 for Intel® Iris™ Xe and Intel® Arc graphics drivers.
Resolution
For a workaround, follow the steps below:
- Update BIOS.
- Fully update the Windows Operating system, including optional download via Windows settings > Windows Update > Advanced options > Optional updates.
- Uninstall the BETA version of the Intel Arc Control program via Add/Remove programs.
- Get the Intel® Arc Control application from Intel® Arc™ & Iris® Xe Graphics - WHQL - Windows*.