Article ID: 000094449 Content Type: Connectivity Last Reviewed: 04/19/2023

Wi-Fi Connection Dropping Intermittently after Installation of the Intel® Killer Performance Suite

Environment

Windows 11* Family, Windows® 10 family

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Summary

How to Troubleshoot Intermittent Wi-Fi Disconnection Caused by Killer Performance Suite Installation.

Description

If you've installed the Killer Performance Suite and you're experiencing intermittent Wi-Fi disconnections, it's possible that the driver is causing the problem rather than a consistent hardware issue.

Resolution

Here are some troubleshooting steps you can take to address the intermittent Wi-Fi disconnection issue after installing Killer Performance Suite:

  1. Check for updates: Make sure that you have the latest version of the Killer Performance Suite driver installed. The updated driver version 34.22.1163 is designed to address the intermittent connection issue.
  2. Reinstall the driver: If you have an older version of the driver installed, try uninstalling it and then reinstalling the updated driver version.
  3. Disable bandwidth control: In some cases, the bandwidth control feature in the Killer Performance Suite can cause connection issues. Try disabling this feature and see if it improves the stability of your Wi-Fi connection.
  4. Check for interference: Wi-Fi signals can be disrupted by other electronic devices in the area. Make sure that your router is not located near other devices that may cause interference, such as cordless phones, microwaves, or baby monitors.
  5. Reset your network settings: Sometimes resetting your network settings can help to resolve connection issues. Try resetting your router and modem, and then reconnecting your devices to your Wi-Fi network.

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