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Fortnite Crashes When Running on DirectX 12 on Intel® Arc™ Graphics A770/A750

Content Type: Troubleshooting   |   Article ID: 000094163   |   Last Reviewed: 03/12/2024

Environment

Driver 31.0.101.4146 and older

Description

Fortnite keeps crashing with an error message saying "Fortnite has crashed. We're very sorry this happened and we are working towards preventing it in the future."

Screenshot of error

This seems to occur only when running the game in DirectX 12 mode.

Resolution

A fix for this issue is included in driver 31.0.101.5074 and newer.

Related Products

This article applies to 2 products.