Article ID: 000093453 Content Type: Troubleshooting Last Reviewed: 06/20/2023

Why Do My Intel® Arc™ Control Settings Keep Going Back to Default Values after Relaunching App or Restarting System?

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Summary

What to do in case that the Intel® Arc™ Control settings are automatically reset to default after relaunching app or restarting system.

Description

Arc Control settings (Retro Scaling Type, Anti-aliasing and Allow Data Collection) keep returning to default values after relaunching the app or restarting the system.

Resolution

A fix for this issue is available on our WHQL driver 31.0.101.4369. After installing this driver, you may get error messages when activating the virtual camera or selecting between the available cameras in the Studio section. If you are having this problem, contact Intel Customer Support for more information.

Related Products

This article applies to 1 products