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No Display when Connecting Intel® Arc™ A770 Graphics with HKC SG27C and HKC IG27Q via DisplayPort.

Content Type: Troubleshooting   |   Article ID: 000093009   |   Last Reviewed: 12/08/2022

Environment

Operating System

Windows 11* Family, Windows® 10 family
HKC SG27C; HKC IG27Q;

Description

HKC SG27C and HKC IG27Q are only displayed when connected to Intel® Arc™ A770 using Display Port. No picture when connecting to Intel A770 via HDMI.

Resolution

This issue has been reported to be observed on these specific displays. Report this issue to the display manufacturer so that they can resolve the issue at the hardware level and raise the issue to Intel, if needed.

Related Products

This article applies to 3 products.