Article ID: 000092992 Content Type: Compatibility Last Reviewed: 07/17/2023

Halo: Infinite* Graphics Driver Update Error when Using Intel® Processors

Environment

Windows 11* Family, Windows® 10 family

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Summary

Access Halo: Infinite* website to know more about the compatibility of the software with the Intel® Graphics.

Description

Receiving an error message when opening Halo Infinite saying, "Incompatible Graphics Driver Version. Please ensure you have a DirectX 12 compatible graphics adapter and have installed the latest drivers provided by the manufacturer".

Resolution
  1. Make sure the system meets the Halo Infinite system requirements.
  2. Check the Supported GPU devices.
  3. Review Halo Infinite website articles to find workarounds for known issues and limitations.
  4. To learn more about the system requirements, contact Halo Infinite Support for additional assistance.
Additional information

Halo Infinite should be played with the latest PC graphics drivers. However, Intel® graphics hardware is not supported at this time.

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