Article ID: 000092810 Content Type: Troubleshooting Last Reviewed: 11/01/2022

Force ME Recovery Critical Event Reported in the Logs of Intel® Server System M50CYP Family

Environment

Intel® Server System M50CYP Family

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Summary

Force ME recovery critical event reported in the logs of Intel® Server System M50CYP Family after firmware update to R0005 or R0006.

Description

System reports a critical event Force ME recovery critical event in the logs of Intel® Server System M50CYP Family after updating firmware to R0005 to R0006.

Entry in SEL:

EventID:0015 Time:Thu Sep 29 13:35:07 2022 Controller:ME SensorType:NM Capability SensorName:SPS FW Health Description:Restore factory presets using 'Force ME Recovery' IPMI command or by doing AC power cycle with Recovery jumper asserted. If this does not clear the issue, reflash the SPI flash. If the issue persists, provide the content of Event Data 3 to Intel support team for interpretation. - OEM - Asserted

Resolution

This log is expected and don't affect the function of the system so no need to perform any action, further reboots won't present this event.

To avoid the error after update, add UpdateNvram to the command in UpdBIOS_CYP.nsh as shown below and use the updated package to perform firmware update.

sysfwupdt.efi -u R01010006_CoyotePass_LBG_ICX_UpdateCapsule_prd.bin UpdateNvram+ImmReset

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