Article ID: 000092612 Content Type: Troubleshooting Last Reviewed: 07/12/2024

No Sound from the Speakers on the Intel® NUC M15 Laptop Kits - LAPBC


Windows OS


"Error 0x800010135 Path too long" or "Destination Path Too Long" while extracting Driver Pack .zip folder with Windows Extraction.


The Intel® NUC laptop has no sound from the laptop speakers, even though an audio driver has been installed.

Error 0x80010135: Path too long or Destination Path Too Long while extracting Driver Pack seen while using Windows Extraction.

1 interrupted action error screenshot

Destination path too long error screenshot

This is due to the exceed maximum character limitation.


Re-installing the audio driver package:

  1. Download Intel® NUC M15 Laptop Kits - LAPBC710 & LAPBC510 - Driver Pack.
  2. Locate and Double-Click the Driver Pack zip folder
  3. Double-Click the Driver Pack folder
  4. Extract the Audio Package folder by dragging the Audio Package folder to the Desktop or Download Folder
  5. Locate and Right-Click the Install Package, Select "Run as administrator," and then Click "Yes" when asked Do you want to allow this app to make changes to your devices
  6. Wait for a couple of minutes. The system will auto-reboot after the installation is complete.
Additional information

Alternative ways to extract Driver Pack:

Option 1: Use a 3rd party unzip utility. For Example: 7-zip. 

Option 2: Change the unzipped file name to shorter file name, or change the path to shorten the file name.