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Loading Error: "Unable to search document" on the Resource and Documentation Center using Mac OS*

Content Type: Error Messages   |   Article ID: 000092504   |   Last Reviewed: 10/09/2023

Description

The circular progress indicator is just looping when searching for a document using Mac OS on the Resource and Documentation Center website.

Resolution

Disable the Limit IP Address tracking function by following the steps below:

Go to System Preferences > Network > Wi-Fi > Network Settings. (Click the three dots on the right of the network name.)

example image

Toggle OFF the Limit IP Address tracking.

Related Products

This article applies to 1 products.
Resource and Documentation Center