Article ID: 000092273 Content Type: Troubleshooting Last Reviewed: 06/08/2023

Intel® Arc™ A380 Black Screen after Installing Intel® Arc™ Graphics Driver 31.0.101.3277

Environment

Intel® Arc™ A380 Graphics Card

BUILT IN - ARTICLE INTRO SECOND COMPONENT
Summary

Update to graphics driver 31.0.101.3430 or newer to resolve the issue.

Description

Black screen after updating to graphics driver 31.0.101.3277

Resolution

Update the Intel® Arc™ Graphics driver to Intel Arc Graphics driver 31.0.101.3430 or newer to resolve the issue.

Related Products

This article applies to 1 products

Intel® Arc™ A380 Graphics

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