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How to Get a Ecc Error Count from Logs

Content Type: Troubleshooting   |   Article ID: 000091923   |   Last Reviewed: 07/02/2025

Description

How to get an ECC error count from Intel® Server Boards

Resolution

NoteSupported Product Families: D40AMP, S2600BP, M50CYP, M20MYP, S2600ST, D50TNP, S9200WK, S2600WF.
  1. From the BMC (Base Management Console) generate and download a new set of DebugLog.zip files;

    How to Collect the Baseboard Management Controller (BMC) System Debug... (intel.com)

    For sysinfo:
    Download sysinfo utility System Information Retrieval Utility (SysInfo) for Intel® Server Boards and Intel® Server Systems Based on Intel® 621A Chipset
    Run #sysinfo.efi (UEFI)

    For BMC DebugLog
    Download sysconfig utility from Save and Restore System Configuration Utility (syscfg) for Intel® Server Boards and Intel® Server Systems Based on Intel® 621 A Chipset
    Run #syscfg /savebmcdebuglog [filename]

  2. Extract the file content into a folder.
  3. Contact Intel Customer Support to assist in decryption of the logs and analysis
  4. They will be able to provide details about any Correctable/Uncorrectable errors along with timeframes and possible troubleshooting steps