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OpenCL is Not Available in Photoshop When Using Intel® UHD Graphics 750

Content Type: Troubleshooting   |   Article ID: 000091544   |   Last Reviewed: 08/24/2022

Description

Encountering error message OpenCL not available when checked under Photoshop's GPU Compatibility under Help settings using an Intel Graphics 750.

Resolution

Here are some suggestions to check the compatibility of OpenCL for Intel Graphics:

Additional information

NoteIt was confirmed from the Adobe Photoshop support that Intel UHD Graphics 750 doesn't have the capability to use OpenCL in Photoshop if there is a message in the GPU Compatibility report that OpenCL is not available. However, still follow the troubleshooting steps above before referring the customer to Adobe Photoshop Learn & Support for further assistance.

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