How Do I Get a Warranty for the Intel® Arc™ Alchemist Card on a Desktop System?

Documentation

Warranty & RMA

000091138

06/15/2022

For a system that is pre-built, the graphics card is part of the pre-built package, and whichever company sold the pre-built system to you is in charge of the warranty, whether it be the shop purchased from or directly from the Original Equipment Manufacturer (OEM). Please contact the company where the laptop was purchased for warranty information.

For the inital launch in China for June 2022, customers can get a pre-built system with Arc exclusively through JD.com*, who has a warranty page.

We will update the article accordingly once we get more OEM/ODM distributors.