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My PC Reported a Warning Message: "Microsoft-Windows-Kernel-Processor-Power in the Windows event log (Event ID 37)"

Content Type: Troubleshooting   |   Article ID: 000090904   |   Last Reviewed: 07/28/2022

Environment

Operating System

Windows 11* Family, Windows® 10 family

Description

My PC runs slowly and unstably and received a warning message of Microsoft-Windows-Kernel-Processor-Power in the Windows event log. (Event ID 37).

Resolution

Kernel processor power event ID 37 is logged when the hardware platform determines that the OS can't use some frequency range that the processor supports. This Warning event notifies the user that the processor or CPU core can't support running at full speed.

This message does not indicate a hardware issue, it just notifies that CPU performance has been limited and could be caused by thermal limit, power limit, or current limit.

This can happens due to the below reasons:

  1. Motherboard BIOS default setting is aggressive to power/thermal limitations. Set BIOS to its default values. Contact your motherboard vendor for BIOS instructions and questions.
  2. The cooling solution is not enough or not installed properly to keep the hardware cool. Ensure you have an appropriate cooling system. Refer to How to Choose Thermal Solutions for Intel® Core? Boxed Desktop Processor.

For more information on this error, refer to Event ID 37 Windows Kernel Processor Power.

Related Products

This article applies to 37 products.
Intel® Celeron® Processor G Series 4th Generation Intel® Core™ i5 Processors 4th Generation Intel® Core™ i7 Processors 5th Generation Intel® Core™ i3 Processors 5th Generation Intel® Core™ i5 Processors 5th Generation Intel® Core™ i7 Processors 6th Generation Intel® Core™ i3 Processors 6th Generation Intel® Core™ i5 Processors 6th Generation Intel® Core™ i7 Processors 7th Generation Intel® Core™ i3 Processors 7th Generation Intel® Core™ i5 Processors 7th Generation Intel® Core™ i7 Processors 8th Generation Intel® Core™ i3 Processors 8th Generation Intel® Core™ i5 Processors 8th Generation Intel® Core™ i7 Processors 8th Generation Intel® Core™ i9 Processors 9th Generation Intel® Core™ i3 Processors 9th Generation Intel® Core™ i5 Processors 9th Generation Intel® Core™ i7 Processors 9th Generation Intel® Core™ i9 Processors Intel® Core™ X-series Processors Intel® Pentium® Gold Processor Series Intel® Pentium® Processor G Series Intel® Pentium® Processor J Series 12th Generation Intel® Core™ i5 Processors 10th Generation Intel® Core™ i3 Processors 10th Generation Intel® Core™ i5 Processors 10th Generation Intel® Core™ i7 Processors 10th Generation Intel® Core™ i9 Processors 11th Generation Intel® Core™ i5 Processors 11th Generation Intel® Core™ i7 Processors 11th Generation Intel® Core™ i9 Processors 12th Generation Intel® Core™ i3 Processors 12th Generation Intel® Core™ i7 Processors 12th Generation Intel® Core™ i9 Processors 4th Generation Intel® Core™ i3 Processors

Discontinued Products