Summary
How to contact Intel Customer Support for help with this issue.
Description
Partners are wondering why one of their employee received an email that they can redeem their points. The article How to Redeem Points in Intel® Partner Alliance indicate that "Only the account Partner Administrators (Admin) or Delegates of Titanium and Gold membership tiers can redeem points and process orders. Other members of the account must contact the Partner Admin to request a reward."
Resolution
Contact Intel Customer Support for further assistance and provide the following:
- Email Address
- Account Number or other account settings
- Issue Description
- Name of the Employee
- Email of the Employee
- Screenshot of the email received
A representative will contact you within one business day to address the concern.