Article ID: 000089979 Content Type: Error Messages Last Reviewed: 05/12/2023

Error Code 43 on the Graphics Card for the the Intel® NUC X15 Laptop Kit - LAPKC

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Summary

How to Fix Error Code 43 for Intel® NUC X15 Laptop Kit LAPKC.

Description

Occasionally the Dedicated graphics card doesn't work and the system shows error code 43.

Resolution

Update the BIOS to the latest version via F7 BIOS Update.

  1. Download the latest BIOS file (.CAP) and save it to a USB flash drive.
  2. Plug the USB device into a USB port of the Intel NUC Laptop Kit when it’s turned off (not in Hibernate or Sleep mode).
  3. Turn on (or restart) the Intel NUC Laptop Kit.
  4. During boot, when the F7 prompt is displayed, press F7 to enter the BIOS Flash Update screen.
  5. Select the USB device and press Enter.
  6. Select the .CAP file and press Enter.
  7. Confirm you want to update the BIOS by pressing Enter.
  8. Wait 2-5 minutes for the update to complete.
  9. Remove the USB flash drive.
  10. Restart the computer.

If issue persists, contact Intel® Customer Support.

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