Article ID: 000089749 Content Type: Troubleshooting Last Reviewed: 11/09/2023

Some Applications Have a Transparent Interface on Widows 11*

Environment

Windows 11

Windows 11* Family

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Summary

Recommendations to treat transparent interface in Windows 11*.

Description

After updating to Windows 11*, some applications or windows appear on a transparent interface in a "white text to white background" which makes it unable to read or even see any option on the application interface.

Resolution
  • Make sure that the system is up to date
  • Perform a Clean Installation of the Intel Driver.

Steps to install the graphics driver:

  1. Perform a Clean Installation of the Graphics driver, install the driver to the latest version available on the Intel Website.
  2. You can check the steps in the article: Clean Installation of Intel® Graphics Drivers in Windows*
  3. Reboot machine.
  4. Verify installation was successful on the device manager.

Some people have mentioned that the issue doesn't appear using Windows 10, a clean installation of the operating system may solve the issue.