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Hotswap Backplane (HSBP) Temperature Sensor Falsely Reads Low Temperatures

Content Type: Troubleshooting | Article ID: 000089541 | Last Reviewed: 09/06/2022

Description Resolution Additional information

Description

Temperature HSBP 1 Temp (#0x29) Warning event: HSBP 1 Temp reports the sensor is in a low, but non-critical, and going lower state.

Check for any obstructions to airflow into and out of the chassis.
Update the SDR, BIOS and Firmware of the Intel® Server Board.
Restore BIOS settings to default values.
Ensure that no fans failed.
Check fan sensor values in BMC.
Check if all fans are rotating at expected speeds.
Check that air in server room has appropriate temperature.
Reseat all components and check all cables. After that, reflash FRUSDR.

If the issue persists, contact Intel Customer Support for assistance.

This article applies to 1 products.

Intel® Data Center Blocks for Business (Intel® DCB for Business)

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