Support Knowledge Base

Cannot Access My Account in Resource and Documentation Center (RDC) and Intel® Premier Support

Content Type: Product Information & Documentation | Article ID: 000089533 | Last Reviewed: 08/16/2023

Description Resolution

Description

Unable to access the Resource and Documentation Center.

Below are the possible reasons why you are unable to access your account:

Your account's entitlement might not be properly set up in the system.
Your account might be deactivated due to inactivity for more than 18 months per the "Use-It-Or-Lose-It" policy.

Contact Intel Customer Support for verification of your account.

This article applies to 2 products.

Access & Entitlement for My Intel Users Resource and Documentation Center

Contact support