Article ID: 000089514 Content Type: Error Messages Last Reviewed: 06/15/2022

Error: “[Errno 13] Permission Denied” When Installing Edge Insights for Autonomous Mobile Robots (EI for AMR)

Environment

Edge Insights for AMR 2021.4.1

BUILT IN - ARTICLE INTRO SECOND COMPONENT
Summary

Troubleshooting steps to install Edge Insights for AMR when receiving a permission error.

Description

Receiving the following error after executing ./edgesoftware install command:

[Errno 13] Permission denied: '/var/log/esb-cli/Edge_Insights_for_Autonomous_Mobile_Robots_2021.4.1/output.log

Resolution

When installing any Edge Software package, change the permission on the executable installation file and execute the command as a superuser. Navigate to the package directory, and execute the following commands to install the package:

chmod 775 edgesoftware

sudo ./edgesoftware install

Additional information

For the full installation guide and documentation for Edge Insights for AMR, visit the Get Started guide.

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