Article ID: 000089293 Content Type: Product Information & Documentation Last Reviewed: 07/20/2022

How to Cancel an Intel® RealSense™ Order

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Summary

Steps to submit a cancellation request.

Description

Unable to cancel my order placed on the Intel® RealSense™ Store.

Resolution
  1. Visit Contact Store Support.
  2. Complete the Intel® RealSense™ Store Inquiry form.
    • In the Please select a Topic field, choose My Order from the picklist values.
    • In the Please Select a Reason for Your Contact field, choose Cancel Order.
    • In the Description field, include the order number.
      • If the email address used for the order is different than the email address when completing the inquiry form, include the email address associated with the order.
  3. Click Submit request. A support ticket will be created.
  4. You will be contacted within one business day.
Additional information

For technical support, visit the Intel® RealSense™ Help Center.

Learn more about Intel® RealSense™ architecture and technology.

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