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Unable to Install OpenVINO™ Toolkit on Intel® Celeron® J4005 Processor in Windows 10, 64-bit*

Content Type: Compatibility   |   Article ID: 000088954   |   Last Reviewed: 02/02/2022

Environment

Operating System

Windows® 10, 64-bit*
OpenVINO 2020.3

Description

  • Encountered warning: OpenCL™ driver is missing  when installing OpenVINO 2020.3.2 on Intel NUC (Model Number: NUC7JY) on Windows 10, 64-bit*.
  • Received error messages when running install_prerequisites.bat:

    [ ERROR ] Failed to create plugin C:\Program Files (x86)\IntelSWTools\openvino\deployment_tools\inference_engine\bin\intel64\Release\MKLDNNPlugin.dll for device CPU

    Cannot load library 'C:\Program Files (x86)\IntelSWTools\openvino\deployment_tools\inference_engine\bin\intel64\Release\MKLDNNPlugin.dll': 1114 from cwd: C:\Users\simeo\Documents\Intel\OpenVINO\inference_engine_samples_build\intel64\Release

  • Successfully installed OpenVINO 2020.3 and ran demos on Ubuntu on the same device.

Resolution

Intel® NUC (Model Number: NUC7JY) uses Intel® Celeron® J4005 Processor , which is not a supported processor for OpenVINO Toolkit. This information can be found in System Requirements.

Workaround is to manually rebuild the CPU plugin using Open Source OpenVINO with CMake feature flags:

  • ENABLE_AVX2=OFF
  • ENABLE_AVX512=OFF

Related Products

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