Article ID: 000088904 Content Type: Product Information & Documentation Last Reviewed: 07/19/2023

I Can’t Register at the Intel® FPGA Self-Service Licensing Center (SSLC)

Environment

Intel FPGA Software Installation and Licensing self registration page

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Summary

Explains "Account Required" error message and how to resolve it.

Description
  • Registration issues on the Intel® PSG Self-Licensing Center
  • Attempted to register at Intel® FPGA SSLC Registration. encountered error message Let’s Get You Registered for Intel® FPGA Self-Service Licensing Center (SSLC).
  • Registration attempt fails, and an error is encountered: Access Denied.
  • Looping on the Account Required page for Intel® Partner Alliance.
  • Encountered Access Denied error when logging in.
  • Encountered an error: Sorry, an account with those details cannot be found. Please check the details and try again, or create an account.
  • Did not receive a confirmation email after registration.
Resolution

After registering at the FPGA Self-Service Licensing Center, it takes several minutes for your account and credentials to be populated in our system.

If you attempt to access the Self-Licensing page immediately after registering, the system will not yet recognize your login, and you will be redirected to an Account Required page.
We ask that you wait until you've received the Welcome Email from the Licensing Center, then attempt your login at that time.

  • You may need to clear your cache and cookies, then reload the web page.
  • If the issue persists, you may need to re-register, then wait for a Welcome Email to be delivered

If the issue persists, contact Intel Customer Support for further assistance.

Additional information

Examples of software available from the FPGA Download Center:

  • Intel® Quartus® Prime Pro Edition Design Software Version 22.1 for Windows*
  • Intel® Quartus® Prime Pro Edition Design Software Version 22.1 for Linux*
  • Intel® Advanced Link Analyzer Pro Edition Software Version 22.1 for Windows*
  • Intel® FPGA SDK for OpenCL* Pro Edition Software Version 22.1
Additional disclaimer