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Device Manager Only Shows One Drive Listed with Intel® Optane™ Memory (Intel® Optane™+477GBSSD)

Content Type: Troubleshooting   |   Article ID: 000088764   |   Last Reviewed: 04/24/2025

Environment

Intel® Optane™ Memory

Description

Only see one drive (for example, Intel Optane+477GBSSD) listed in Windows* system applications, such as Device Manager under Disk Drives.

Resolution

This is an indication that Intel® Optane™ memory acceleration is enabled properly.

Additional information

  • The Intel® Optane™ memory H Series is a hybrid solution that contains Intel® Optane™ memory media and also Intel® QLC 3D NAND media on the same M.2 device. These will appear as one device when the Intel® Rapid Storage Technology driver and software are installed and enabled.
  • Open an Intel® Optane™ memory-capable application or the Intel® Memory and Storage Tool to see the individual media devices.