Article ID: 000088764 Content Type: Troubleshooting Last Reviewed: 12/09/2021

Device Manager Only Shows One Drive Listed (Intel® Optane™+477GBSSD)

Summary

Intel® Optane™ Memory accelerates the most used data on separate NAND media. This can be detected by the OS and displayed in different ways depending on the system configuration state.

Description

Only see one drive (for example, Intel Optane+477GBSSD) listed in Windows* system applications, such as Device Manager under Disk Drives.

Resolution

No issue, acceleration is enabled properly.

Note
  • The Intel® Optane™ memory H Series is a hybrid solution that contains Intel® Optane™ memory media and also Intel® QLC 3D NAND media on the same M.2 device. These will appear as one device when the Intel® Rapid Storage Technology driver and software are installed and enabled.
  • Open an Intel® Optane™ memory-capable application or the Intel® Memory and Storage Tool to see the individual media devices.

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