Article ID: 000088630 Content Type: Troubleshooting Last Reviewed: 07/05/2022

Chromium-based Web Browsers Lagging on Intel® 12th Generation Intel® Core™ Processors with Intel® UHD Graphics 770

Environment

Intel® Core™ i5-12600K Processor Intel® UHD Graphics 770 Windows® 10 Pro 19043/19044 Edge and Chrome™ browsers Motherboard MSI* PRO Z690-A DDR4

Windows® 10 family

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Summary

Steps to solve Lagging on Chromium-based Web Browsers

Description

Recent Intel® UHD Graphics 770 Drivers for 12th Gen Intel® Core™ Processors cause Edge* and Chrome* browsers to lag severely. The browsers behave like they are semi-frozen. Click response delay is 2 seconds, scrolling is severely delayed and choppy.

The issue can be replicated by opening a lot of tabs at once or scrolling and clicking around and using a mechanical hard disk drive (HDD)

Resolution

To resolve this issue, follow these steps:

  1. Update the browser to the latest version.
  2. Update Windows® to the latest version and run any pending updates.
  3. TryClean Installation of Intel® Graphics Drivers in Windows using the latest customized driver offered by the motherboard manufacturer (OEM) or using the Intel® generic drivers available on our Download Center.
  4. Disable Hardware Acceleration on the browser or switch from an HDD (mechanical Hard Disk Drive) to an SSD (Solid State Drive).

 

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