Article ID: 000088231 Content Type: Troubleshooting Last Reviewed: 10/10/2023

How to Troubleshoot Sensor "P1 Therm Ctrl%" Upper Critical / Non-critical – Going High

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Summary

Describes the steps for resolving the "P1 Therm Ctrl%" has gone over its upper threshold event reported by BMC (Baseboard Management Controller).

Description

Unable to know what's the recommended troubleshooting steps for the P1 Therm Ctrl% Upper Critical / Non-Critical - going high event reported by BMC.

0100 - RID:0065 TS:04/14/2022 07:46:10 SN:P1 Therm Ctrl % ST:Temperature ED:Upper Non-critical - going high ET:Asserted EC:Non-Critical
0101 - RID:0066 TS:04/14/2022 07:46:10 SN:P1 Therm Ctrl % ST:Temperature ED:Upper Critical - going high ET:Asserted EC:Critical

Resolution

Recommended steps for P1 Therm Ctrl% Upper Critical / Non-Critical - going high:

  1. Verify heat sink is properly attached and has thermal grease.
  2. If the system has a heat sink fan, ensure the fan is spinning.
  3. Check all system fans are operating properly.
  4. Check that the air used to cool the system is within limits (typically 35 °C).

Reference document: System Event Log (SEL) Troubleshooting Guide

Note

Also available Interactive BMC/SEL Error Guide