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How to Troubleshoot Sensor "P1 Therm Ctrl%" Upper Critical / Non-critical – Going High

Content Type: Troubleshooting   |   Article ID: 000088231   |   Last Reviewed: 10/10/2023

Description

Unable to know what's the recommended troubleshooting steps for the P1 Therm Ctrl% Upper Critical / Non-Critical - going high event reported by BMC.

0100 - RID:0065 TS:04/14/2022 07:46:10 SN:P1 Therm Ctrl % ST:Temperature ED:Upper Non-critical - going high ET:Asserted EC:Non-Critical
0101 - RID:0066 TS:04/14/2022 07:46:10 SN:P1 Therm Ctrl % ST:Temperature ED:Upper Critical - going high ET:Asserted EC:Critical

Resolution

Recommended steps for P1 Therm Ctrl% Upper Critical / Non-Critical - going high:

  1. Verify heat sink is properly attached and has thermal grease.
  2. If the system has a heat sink fan, ensure the fan is spinning.
  3. Check all system fans are operating properly.
  4. Check that the air used to cool the system is within limits (typically 35 °C).

Reference document: System Event Log (SEL) Troubleshooting Guide

Note

Also available Interactive BMC/SEL Error Guide