Article ID: 000087937 Content Type: Troubleshooting Last Reviewed: 12/09/2021

How to Resolve Windows* Server 2019 Installation Issue on Intel® VROC NVMe* RAID Volume on Intel® Server Systems with Certain 3rd Generation Intel® Xeon® Scalable Processors

Environment

3rd Generation Intel® Xeon® Scalable Processors with 16 Cores Intel® Virtual RAID on CPU (Intel® VROC) driver version 7.5.0.1991

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Summary

Guidance when unable to install Windows* Server 2019 on Intel® Virtual RAID on CPU (Intel® VROC) NVMe* RAID volume

Description

Windows* Server 2019 installation on Intel® Virtual RAID on CPU (Intel® VROC) NVMe* RAID volume on Intel® Server Systems with Intel® Xeon® Gold 6346 CPU failed with the following message followed by a RAID volume corruption:

example image

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Resolution

This issue is resolved with Intel VROC driver 7.6.0.1023:

  1. Download Intel VROC Windows driver 7.6.0.1023 or later.
  2. Unzip the package and find the F6-driver under F6-drivers -> VROC_ver_F6-drivers -> NVMe_iaVROC.free.win8.64bit.ver.
  3. Load the F6-driver during Windows installation