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"Unable to Launch the Application" Error When Performing Console Redirection Using Baseboard Management Controller (BMC) Web Console

Content Type: Troubleshooting   |   Article ID: 000087860   |   Last Reviewed: 09/03/2026

Description

Unable to access server remotely using Console Redirection on BMC Web Console after updating the server's firmware to the latest version

Resolution

  1. Download ipmitool 
  2. Open terminal/command prompt
  3. Execute the command:
    • For Windows: # ipmitool bmc reset cold
    • For Linux: # ipmitool -I lanplus -H [ip address] -U [username] -P [password] -C 17 bmc reset cold

After the BMC cold reset completes (approximately 60–90 seconds), log back into the BMC Web Console and attempt to launch Console Redirection again. Verify that the 'Unable to Launch the Application' error no longer appears and that the KVM or console session opens successfully.

Related Products

This article applies to 2 products.
Intel® Server System LWF1304LNETCENT Intel® Server System LWF1304LNETSLES