What to Do with the Message "Intel® Optane™ Memory is disabled"
Content Type: Troubleshooting | Article ID: 000087753 | Last Reviewed: 04/25/2025
Support Knowledge Base
Environment
Operating System
Windows® 10, 64-bit*
Intel® Optane™ Memory
Description
An error message shows up at the top-left corner of the screen indicating that Intel® Optane™ memory is disabled, but there is no Optane™ Memory hardware installed. This notification cannot be removed, closed or moved.
Resolution
This error is caused by the legacy Intel® Optane™ Memory User Interface. If the system does not contain any Intel® Optane™ memory devices, proceed with uninstalling this application to remove the message.
| Note | If it is unclear if the system contains an Intel® Optane™ memory device, check with the system manufacturer. |
Message on screen:
Steps to resolve by uninstalling the application:
- Click the start menu button.
- Click Settings.
- Go to Apps.
- Look for Intel® Optane™ Memory.
- Click Intel® Optane™ Memory and then click Uninstall.
- Restart the system.