Article ID: 000087660 Content Type: Troubleshooting Last Reviewed: 01/24/2023

How to Fix Intel® Graphics Driver Installer Exit Code 1

Environment

Desktop

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Summary

Steps to resolve Installer Exit Code 1

Description

When installing the Intel graphics driver, the following message appears:

Your system has a driver that is locked to manufacturer specification. Please try downloading the latest driver from the manufacturer's website to update. Exit code 1.

Resolution

Here are the steps to follow.

Another option follow these steps carefully:

  • Go to Device Manager > Display Adapters > Right-Click and select Update Driver (Browse my computer for drivers).
  • Choose Let me pick from a list of available drivers on my computer.
  • Select Microsoft Basic Display Adapter and click NEXT.
  • Once the Microsoft Basic Display Adapter successfully replaces the OEM driver, install the Intel® Graphics – Windows* DCH Drivers.
  • Important: Leave the Execute Clean Installation unchecked while performing the installation.