Summary
Recommendations to resolve possible connectivity issues
Description
Unable to reach the Web Console of the Intel® Baseboard Management Controller after configured it.
Resolution
- Ensure that the BMC access is configured by checking the BIOS.
- Check the physical port connections of the server (Port #1 and the management port) and LED activity of the same needs to be in color green.
- The position of the ports may vary depending on the model.
- Ping to the IP address to verify that either the host and external device (connected to the same network and on the same subnet) have a stable connection and the ICMP (Internet Control Message Protocol) packets are properly sent and received.
- Recommend to use the Https:// network syntax at the beginning when trying to use the IP address configured to avoid any network security issues with the web browser used.
- Reset using IPMI tool (This is third-party content).
- Download:
- Windows* : https://github.com/ipmitool/ipmitool or http://ipmiutil.sourceforge.net/
- Linux* : install ipmitool from the repository, for example:
- RHEL: yum install ipmitool
- SLES: zypper install ipmitool
- Using IPMItool*, run the command from the command-line interface:
- From local system: ipmitool mc reset cold
- From remote system: ipmitool -I lanplus -H [IP Address] -U [user] -P [password] -C 17 -N 5 mc reset cold
- ipmitool command requires port#623 opened on the network.
- Must run as root account or use sudo.
- Download:
- Run the following SEL command using to clear the BMC configuration via IPMI tool:
- ipmitool -I lanplus -H host_IP -U user -P password sel clear --last 5
- Then, reconfigure the BMC access on the BIOS.
- Power cycle the Intel server to reset/reboot the BMC.
- Turn off the Intel Server System.
- Disconnect the AC power cables for 5-30 seconds.
- Re-connect the power cables.
- Power on the server.