Skip To Main Content
Support Knowledge Base

Intel® NUC Error Message: “A bootable device has not been detected” When Integrating a Known Working SSD

Content Type: Troubleshooting   |   Article ID: 000087399   |   Last Reviewed: 07/20/2022
Description Resolution

Environment

Operating System

Windows® 10, 64-bit*

Description

When trying to integrate an SSD with Windows already installed on it into a new NUC, the error message: "A bootable device has not been detected" appears.   

The SSD is detected in the BIOS, and works when installed into an older machine.

Resolution

The two most likely reasons why the Intel NUC is getting the error:

  1. The Operating System was installed on the SSD when the system was configured to boot using Legacy mode (in the BIOS). This is most likely to happen when the SSD has been migrated from an older OS, like Windows 7,  to Windows 10.
    1. Enter the BIOS and see if you can set the Boot mode to legacy.
    2. If that isn't an option, you may have to re-install the OS on the new system, as legacy mode is not supported.
  2. The SSD is configured to run with BitLocker Enabled
    1. Install the SSD in the old system and disable BitLocker
    2. Install the SSD to the new system to boot into Windows. You may re-enable BitLocker on the new system if desired.

Related Products

This article applies to 51 products.
Intel® NUC Board with 5th Generation Intel® Core™ Processors Intel® NUC Board NUC9V7QNB Intel® NUC Board NUC9VXQNB Intel® NUC Board NUC9i5QNB Intel® NUC Board NUC9i7QNB Intel® NUC Board NUC9i9QNB Intel® NUC Board with Intel® Atom® Processors Intel® NUC Board DE3815TYBE Intel® NUC Board with Intel® Celeron® Processors Intel® NUC Board with Intel® Pentium® Processors Legacy Intel® NUC Board Intel® NUC Kit with 5th Generation Intel® Core™ Processors Intel® NUC Kit with 6th Generation Intel® Core™ Processors Intel® NUC Kit with Intel® Atom® Processors Intel® NUC Kit with Intel® Celeron® Processors Intel® NUC Kit with Intel® Pentium® Processors Legacy Intel® NUC Kits

Discontinued Products

Intel® NUC Board NUC5i3MYBE Intel® NUC Board NUC5i5MYBE Intel® NUC Board D33217CK Intel® NUC Board D33217GK Intel® NUC Board D34010WYB Intel® NUC Board D53427RKE Intel® NUC Board D54250WYB Intel® NUC Board DCP847SKE Intel® NUC Kit NUC5i3MYHE Intel® NUC Kit NUC5i3RYH Intel® NUC Kit NUC5i3RYHS Intel® NUC Kit NUC5i3RYHSN Intel® NUC Kit NUC5i3RYK Intel® NUC Kit NUC5i5MYHE Intel® NUC Kit NUC5i5RYH Intel® NUC Kit NUC5i5RYHS Intel® NUC Kit NUC5i5RYK Intel® NUC Kit NUC5i7RYH Intel® NUC Kit NUC6i3SYH Intel® NUC Kit NUC6i3SYK Intel® NUC Kit NUC6i5SYH Intel® NUC Kit NUC6i5SYK Intel® NUC Kit NUC6i7KYK Intel® NUC Kit DE3815TYKHE Intel® NUC Kit NUC6CAYH Intel® NUC Kit D34010WYK Intel® NUC Kit D34010WYKH Intel® NUC Kit D54250WYK Intel® NUC Kit D54250WYKH Intel® NUC Kit DC3217BY Intel® NUC Kit DC3217IYE Intel® NUC Kit DC53427HYE Intel® NUC Kit DCCP847DYE Intel® NUC Kit DN2820FYKH

Need more help?

Contact support
Contact support